Tribe attracts US$7.5 million from global investors as demand explodes for its community platform

Tribe attracts US$7.5 million from global investors as demand explodes for its community platform

Tribe, a customisable community platform that enables businesses to create their customer communities, has announced a US$7.5 million seed funding round. It was led by Bessemer Venture Partners and CRV with participation from Inovia Capital. 

With Tribe, companies can create online communities to engage customers and followers. This helps to foster engagement and enables them to harness a valuable feedback loop to help enhance their product or service. Moreover, these communities empower customers to derive maximum value from the product, thereby improving customer retention and, ultimately, the revenue.

A growing number of SaaS players are turning to Tribe to build customer communities so they can get this pulse on customers, create a tight feedback loop, offer support and enable knowledge sharing. Customer numbers at Tribe have soared 400% year-on-year since 2019 which includes businesses such as Pipedrive, ConvertKit, IBM, ASUS, Tim Hortons Foundation and Prudential Financial. 

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