Innovation in the payments sector
We hear from Lee Atkinson, Chief Operating Officer at Modern World Business Solutions on the current innovation landscape within the payments sector. The payments sector has been transformed in recent years,...
Customer Experience
Majority of customers in UAE want to know if they’re communicating with...
Salesforce, a global leader in CRM, released the State of the Connected Customer report, sharing insights from 14,300 consumers and business buyers across 25 countries – including 650 from UAE. The report...
National Customer Service Week 2023: delivering excellence across new...
Designed to celebrate great customer service and raise awareness of the vital role it plays in successful business practice, National Customer Service Week is an event that impacts every organisation. Claire Rowland,...
How smaller brands can react to and pre-empt societal attitudes
Big brands have become interwoven in the fabric of our society. But it’s not only large enterprises which can make an impact. Smaller brands can often take a more riskier approach, with the ability to be more...
Partnership to help merchants streamline shipping and warehouse operations
ShipStation, a leading cloud-based e-commerce shipping solution, has announced a partnership with PULPO, a leading provider of cloud-based warehouse management systems (WMS), to power merchants with the warehouse and...
Over half of Britons suspect their devices are spying on them
New research conducted by money saving app and retailer marketing platform, ZIPZERO, has revealed that a significant majority of the UK populace is concerned about the integrity of their privacy and personal data. It...
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