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Salesforce introduces loyalty management to improve customer experiences

Salesforce, a global leader in CRM, has announced Loyalty Management, a new product for companies across industries, including retail, consumer goods, manufacturing, travel and hospitality, to increase customer trust and engagement. Built on the Salesforce Customer 360 Platform, Loyalty...


Survey reveals SMEs spend over an hour on admin each week

Breathe, an HR software provider for SMEs, has announced the findings of its survey into the business impact of time spent on administrative tasks. The research polled 375 Senior Decision Makers (SDMs) at UK SMEs and found that, on average, an hour (62 minutes) is spent on admin each week. This...


Opportunity beckons: Why cybersecurity is rising up the SMB agenda

In 2020, COVID-19 impacted the security of virtually every industry and increased cybercrime around remote working environments, education and healthcare. Despite the disruption it has caused, cybersecurity still remains a top priority for SMBs. With the new year now under way, Jay Ryerse, CISSP,...


Personio announces funding boost as it continues to grow HR platform for SMEs

Personio, the all-in-one HR platform, has announced US$125 million of new and pre-emptive Series D funding in an investment round that values the business at US$1.7 billion. The new funding will accelerate the further international expansion of the software company, supporting its ambition of...


SMB decision-makers look to efficient data management to aid COVID-19 recovery

New research has highlighted the role that efficient data management will play in the long-term recovery plans of global SMBs. Alessandra de Paula, Director of Channel Marketing EMEA at Seagate Technology, talks us through some of the key infrastructure challenges SMBs experienced during the...


Boolavard achieves global reach and business agility with Fruugo’s online marketplace

UK-based family business, Boolavard, has achieved global reach and substantial sales growth, despite an uncertain year, after using Fruugo, an online marketplace focused on cross-border trading. Can you give us an overview of your business – when did you start and what are your objectives?...


Cybersecurity becomes fastest growing start-up sector in UK during COVID-19

Funding has increased by a staggering 940% for UK cybersecurity start-ups since the beginning of lockdown – with £496m being raised in the first half of 2020, almost outstripping the 2019 total of £521m. Investors have been quick to put their money towards start-ups specialising...


Batelco waives broadband bills for 500 SMEs for three months

A number of business owners have extended their appreciation to Batelco for the financial support towards their fixed Internet cost for three months in a media statement. The move comes after the latest initiative from Batelco to help the SME segment in overcoming the unprecedented challenges...


Visa study finds 94% of SMBs and 90% of consumers in UAE have adopted new behaviours amid COVID-19

Visa, a global leader in digital payments, has published its global ‘Back to Business Study’ assessing the dramatic shift to digital commerce in response to the pandemic, driven largely by changing consumer expectations for a safe and touchless payment moment. As small and micro...


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