Customer Experience

South African start-up revolutionises moving industry with AI-powered ChatGPT...

Wise Move, an online moving platform in South Africa, is revolutionising the South African moving industry by becoming the first online platform to harness the power of OpenAI’s ChatGPT through Artificial...

Ten tips for amazing business networking from FSB

Business networking is an effective business tool for small businesses, providing a platform to meet like-minded individuals and build connections for growth and development, both professionally and personally. With...

Four essential tips for online SMEs who want to expand internationally

SMEs need to think outside of the box if they are going to survive the difficult economic landscape. And one option could be shipping their products internationally.  Joshua Shimkin, Head of SME Growth and...

Number of newly incorporated UK businesses sees uptick in 2022, despite...

Analysis of data from Companies House reveals 774,420 new businesses were registered in the UK last year, up 3.5% from 2021. The number of new UK businesses incorporated in the full year of 2022 was also 19% higher...

Financial downturns – how can CX leaders help their organisations emerge s...

Bill Staikos, Senior Vice President, Evangelist and Head of Community Engagement at Medallia, talks to us about the steps CX leaders can take to successfully get their business through times of economic turbulence....

ClimateView helps city planners secure investment to drive decarbonisation

Swedish start-up, ClimateView, has launched a significant Impact Intelligence upgrade to its ClimateOS platform to help planners unlock crucial funds for city transitions. City planners at Helsingborg in Sweden have...

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