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Industry experts on how SMEs can get the best out of their CRM systems

The lifestyle changes driven by the lockdown have prompted more small businesses to radically transform their business processes and they are increasingly looking to technology to assist. According to a survey from Workbooks, the number of SMEs looking to adopt a CRM system rose by...


Small business Digital Transformation starts with business-grade Wi-Fi

Delivering the best Wi-Fi experience is a key step for SMEs in their Digital Transformation journey. Having a consistent and seamless wireless network is essential to help businesses thrive. Jacob Chacko, Regional Business Head – Middle East, Saudi & South Africa (MESA) at HPE Aruba,...


Airkit launches with aim of fixing the last mile of digital customer experience

Airkit, the creator of a leading low-code platform for customer engagement, announced general availability of its solution for building customer experiences with US$28M in funding from Accel, Emergence Capital and Salesforce Ventures. Companies are focused on customer experience because buyers...


Salesforce reimagines sales with enhanced virtual selling suite

Salesforce, a global leader in CRM, has announced a new suite of technologies to empower sales teams to stand out from the pack and provide engaging and trusted buying experiences for customers.  This year, every sales rep became a virtual seller and has had to reimagine how they interact...


Vodafone and BeeDIGITAL join forces to support Spanish SMEs

Vodafone has chosen BeeDIGITAL, a leading company in digital marketing solutions for SMEs and freelancers in Spain, as a partner of its Vodafone Digital Business solution, a package of digital services that helps professionals and SMEs to have an adequate and accessible Internet...


How to become a digital challenger: Seven steps to success for SMBs

With 86% of SMBs stating they ‘strongly agree that technology is changing the industry’, Cisco has highlighted seven steps organisations can take to successfully manage their technology. Cisco has highlighted seven steps which it says small and medium businesses can take to make it...


Watford to become the UK’s first WhatsApp High Street

WhatsApp and Watford Borough Council have announced their partnership initiative in support of the small business community: the UK’s first WhatsApp High Street. The initiative will help small businesses in Watford to promote themselves on the WhatsApp Business app and help them to...


Pipedrive among the first to join Samsung AppStack, a new cloud marketplace for SMBs

Pipedrive, a leading CRM for sales teams, announced that it is among the first apps featured on Samsung AppStack, a new easy-to-use and customisable platform for small and medium-sized companies looking to accelerate their business in today’s economy.  Scott Fratianne, VP of...


Marketing platform Sendinblue raises US$160M in series B funding

Sendinblue, a leading all-in-one digital marketing platform headquartered in Paris, has raised US$160 million in a Series B funding, marking the highest fundraising round for any all-in-one marketing platform in the US and Europe. Investors for this round are Bridgepoint, Bpifrance and Blackrock,...


Opera extends offering to help SMEs in Nigeria

Opera Limited, one of the world’s major browser providers and a leader in AI-driven content delivery, is extending its offering to help small and medium enterprises (SMEs) in Nigeria to become easily discoverable online by announcing the launch of its new service Opera For Business. With...


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