SME report highlights IT challenges managing remote work and the need for consolidation

SME report highlights IT challenges managing remote work and the need for consolidation

JumpCloud has announced the findings from its 2021 State of the SME IT Admin Report. Employees are now accessing resources from any device and from anywhere outside of their corporate domain. The report details the impact of COVID-19, IT’s chief concerns about new spending decisions, the impact remote work had on security best practices and overall satisfaction within the IT organisation.

“COVID-19 has highlighted that while IT admins are often behind the scenes, they are the team that ensures secure and simple workflows for every employee in SMEs,” said Rajat Bhargava, CEO of JumpCloud. “Remote work put enormous pressure on admins and organisations, and now that the work landscape has changed permanently, the top priority for SMEs is to address those challenges. IT professionals’ 2021 priorities of layered security for more secure work from anywhere, making remote work easier and more efficient device management underscore the need for a more consolidated, platform-based approach to IT that reduces complexities and cost.”

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