Totalmobile, a global leader in field service management software, has revealed that alerts raised through its Lone Worker Protection Software have soared in the last year – handling a staggering 135,859 alerts from its 100,000 users who rely on its safety devices every day.
The rise in alerts highlights the growing risks that lone workers and those working in hostile environments are facing daily in the UK. Findings from the British Crime Survey showed that 150 lone workers encounter physical or verbal assaults every day. More troublingly, the British Retail Consortium also reported that incidents of violence and abuse aimed at shop workers rose to 1,300 per day last year, up from 870 the year before.
Totalmobile’s team dealt with an average of 372 alerts per day last year, providing lone workers with an immediate response and assistance. These alerts came from customers in the public, commercial, and property sectors across the UK & Ireland.
