Alibaba.com, a leading platform for global business-to-business (B2B) e-commerce and part of Alibaba International Digital Commerce Group, has announced the official launch of Alibaba Guaranteed to help simplify global sourcing and provide a more flexible and reliable supply chain for small- and medium-sized enterprises (SMEs) in the US and beyond.
Alibaba.com now serves more than 48 million SMEs buyers, with more than 200,000 suppliers on its platform worldwide. Through Alibaba Guaranteed, buyers will be able to source with added confidence as the service offers products at fixed prices with shipping fees included, promises dispatch of goods within 72 hours and guarantees delivery by the expected date. Buyers can also take advantage of after sales services, such as quick money back for order issues and free local returns for defects.
Products sourced through this new solution will be fulfilled by Alibaba.com, providing buyers with order security.
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