Bringg, a last-mile solutions leader, has announced its newest platform extension, Dynamic Delivery Slots. Now, shippers can offer precise delivery windows during e-commerce checkout to increase customer loyalty and compete.
Seventy-nine percent of consumers say they will not purchase from a brand again if they have a poor delivery experience. Anything other than on-time delivery negatively impacts future loyalty.
Bringg’s new extension makes accurate delivery promises possible. It instantly and continuously evaluates both internal and external variables, including real-time capacity, order requirements, driver compliance attributes, customer profiles, service area, service level agreements (SLAs) and blackouts.
With Bringg Dynamic Delivery Slots, shippers:
● Automate accurate delivery options: Real-time, accurate delivery options improve cart conversion and customer satisfaction
● Optimise fleet utilisation: In-cart calculation of available capacity, alongside enforced blackout periods down to the hour, prevent overbooking, order cancellations, reschedules and fleet underutilisation
● Invent new business drivers: Use delivery-slot insights to influence customer cart choices; for example: discount underutilised slots, consolidate orders in the same service area with eco-friendly branded delivery options or incentivise repeat customers with preferred slots
“Leading retailers recognise that last-mile success comes from delivering perfect customer experiences, while reducing costs,” said Guy Bloch, CEO of Bringg. “Dynamic Delivery Slots help them do just that.”
