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Customer experience solutions for SMEs: how important is it? 

Consumer values are continuously evolving and are vital to any business, especially to SMEs. Chris Sparling, CX Strategy Director at Reputation, talks to us about why customer experience matters and how start-ups can provide a positive one.   Customer experience (CX) is a vital part of...


Experts discuss how employers can help young people start their careers

Nearly three-quarters of young people – aged between 15 and 24 in 92 countries – are off-track to acquire the skills needed for employment, according to a new report published today by the Education Commission and UNICEF and supported by Generation Unlimited.  Recovering...


Columbia Wireless DDoS attacks led to lost business 

Columbia Wireless, an Internet Service Provider based in Canada, has addressed the problem of DDoS attacks by deploying Corero’s SmartWall DDoS Protection solution.   Columbia Wireless is a high-speed Internet Service Provider (ISP) delivering connectivity throughout British...


Marketers to rethink digital experiences to reach better outcomes 

Nearly three out of four B2B buyers (72%) reported completing a recent significant purchase by ordering and paying online, according to Gartner. A Gartner survey of 725 B2B buyers found that buyers use digital commerce to address complex, new problems and ongoing operational issues, not just...


Is your employee communication strategy keeping up with global trends? 

Effective communication drives a productive and loyal workforce and lies at the heart of any business; creating trust amongst employees. Caroline van der Merwe, COO of SmartWage – an innovative HR and communications technology company – tells us more about how communication is key...


Mentor Group launches digital learning platform for SMBs 

Mentor Group – a digital-first, sales enablement specialist – has launched Sales Academy, its SaaS sales enablement tool, to deliver enterprise-level training and skills to SMB sales teams.  The digital learning platform is designed to support SMBs in harnessing talent within...


Pan-African space challenge drives opportunities for space-tech entrepreneurs

The Africa Earth Observation Challenge (AEO) is poised to propel innovation in the continent’s space sector via a pan-African open innovation start-up challenge, focusing on earth observation data solutions. The AEO Challenge, to be officially opened on August 8 2022, is an annual open...


Why eco-consciousness is a smart long-term business strategy    

Nowadays, consumers expect brands to be honest about their carbon footprint. Thierry Nicault, Area Vice President – Middle East and North Africa, Salesforce, speaks to us about how being eco-friendly and having a clear sustainability strategy is a smart business investment and how this can...


Saving the planet with OakTree Power 

As the UK strives towards net zero, sustainability for businesses has never been more significant. Chantel Scheepers, CEO of OakTree Power – an EcoTech start-up – talks to us about how the company is helping other enterprises reach this goal.   Tell us more about OakTree...


Less than half of SMEs use a recycling service despite motivation to be sustainable 

Biffa has released data that shows SMEs are keen to be more sustainable but are struggling to make changes like recycling. A survey of over 1000 small to medium-sized businesses in the UK revealed 59% of organisations asked feel sustainability is ‘very important’ to...


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