Case Studies

Fooditude partners with Telsen to improve food safety, reduce waste and...

London-based catering firm, Fooditude, has partnered with digital food safety platform, Telsen, to enhance how it manages food safety, waste and automation. The partnership opens up an exciting chapter in the role of...

Improving the Eurail experience with the help of Zendesk 

Eurail helps travellers explore 33 European countries by rail – more than 1,200,000 Interrail and Eurail Passes were sold in 2023. With thousands of customers and multiple pass options, Eurail’s customer service team has...

How Bonzer streamlines marketing spend with Pleo for smarter growth

Bonzer empowers businesses in the Nordics to climb search engine rankings and reach new consumers. Founder and CEO, Ulrich Svarrer, shares how Pleo, one of Europe’s leading spend management platforms, has streamlined i...

How Perky Blenders saves thousands of pounds with streamlined payments with...

Eight years after Adam and Victoria Cozens began roasting coffee in their garden, they now have eight coffee shops, a thriving online coffee subscription service and a growing wholesale supply business. And they’ve a...

Future-proofing a fifth-generation family business in the digital era

Fred Aldous is an arts and crafts store based in the UK. It has seen its fair share of changes as it has been in business for 138 years. As the company grew and moved into e-commerce, it faced finance management...

Miss Macaroon – putting digital at the heart of a social enterprise

Miss Macaroon was set up in 2011 with a dual purpose: to create the most premium macaroons on the market, while providing workplace skills to unemployed young people. From starting out with just one team member, a...

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