Intelligent Technology

Poor customer experience costing millions for over half of UK businesses amid...

Over half (53%) of UK businesses report losing millions in revenue due to poor customer experience, with a further 56% agreeing inadequate loyalty programmes have already cost them customers, according to new research...

The rise of European software independence 

Almost half of the companies using US marketing tools and platforms are considering switching to European-based ones in the near future. According to a new study by Piwik PRO, the main drivers include the uncertain US...

How MENA SMEs are fighting back in trade war

Donald Trump’s tariffs are changing the way global trade operates. Countries are all feeling varying effects from the charges, including the Middle East and North Africa region and none more so than the small and m...

Majority of mid-market organisations intend to migrate applications or...

New independent research commissioned by Node4 reveals 97% of mid-market companies plan to migrate some workloads out of their public cloud environments over the next 12 months. However, far from signalling the end of...

Editor’s Question: What’s your approach to mergers and acquisitions – whe...

Mergers and acquisitions are a big deal for SMEs. It can change the whole outlook of a small company. But when is the right time to make changes? Four experts share their viewpoints, starting with Paul DeMott, Chief...

Small business need for finance to power growth hits eight-year peak

The percentage of UK small businesses that rely on finance or funding in order to invest in business growth has reached an eight-year high and those most in need of it are the enterprises predicting significant...

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