Customer Experience

IASME’s government funded IoT assurance scheme to give shoppers confidence

IASME’s new voluntary assurance certification will give shoppers confidence that their smart product has been made cybersecure, thanks to a government grant. TheIoT Security...

Arrows announces a rebrand and repositioning of core services

Arrow’s Group has launched a new brand positioning, visual identity and service proposition. The company helps to drive business transformation through world-class talent delivery. Tech talent will play a...

Half of B2B sales professionals saw their workloads increase during the...

Groove, a leading sales engagement platform for enterprises using Salesforce, has unveiled the results of a new industry survey examining the impact of remote work on B2B sales teams in the United States. The survey...

New report shows huge rise in AI and automation as customer and employee...

A global survey analysis of more than 25,000 consumers, business buyers and professionals found that customer expectations are growing amid the transition to all-digital experiences. And employees – who are...

ServiceNow and Qualtrics combine powerful workflows and experience data to...

ServiceNow and Qualtrics have announced a strategic partnership to help companies deliver next-generation employee experiences and customer service, leveraging the combined power of ServiceNow’s digital...

Campaigner launch to help Shopify and Magento store owners boost sales with...

Campaigner, an email marketing brand of j2 Global, has announced the launch of “Campaigner for eCommerce,” a new platform developed for the specific needs of e-commerce sellers. E-commerce store owners on...

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