Customer Experience

Generative AI’s impact on channel-less shopping experiences

When customers interact with a business, they don’t think about channels and how and where that interaction is happening – they just want a good, personalised experience. Which is why a channel-less approach to cus...

Globe and GMS announce strategic partnership to build the AI-driven future of...

Leading Philippine digital solutions platform, Globe, has announced a strategic partnership with GMS, an AI-driven communications solutions partner, to build the future of customer experience for enterprises in the...

JD Worldwide opens fashion goods warehouse in Paris to streamline...

JD Worldwide, a one-stop import and export shopping platform under JD.com, has launched its first self-operated direct procurement warehouse for fashion goods in Paris, France. This initiative is a key component...

Improving customer experience without breaking the bank

Projects have always been a popular way to organise software development and funding. However, this approach can be restrictive for organisations of all sizes, including small and medium sized enterprises (SMEs), and...

Helping to expand the reach of a retailer which sells retro games

Sellatronic, a UK-based retailer, specialises in video games and software and, in particular, retro games. With its distinctive offering, Sellatronic had an opportunity to become a leading brand within a select...

International payment concerns stop SMEs from expanding overseas 

Currencycloud, experts at simplifying business in a multi-currency world, have released new research showing that concerns around international payments are a leading barrier stopping UK small and medium enterprises...

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