Customer complaints are going to happen, but it is how companies handle them which will make the difference. Jonathan Sharp, CEO of Britannic, outlines how companies can handle complaints efficiently and quickly,...
Shopstar, a leading e-commerce platform for online shop creation, has officially launched in the United Kingdom. With over a decade of experience empowering creative entrepreneurs in South Africa, Shopstar brings its...
Webidoo, an award-winning AI marketing company, has announced the global launch of Jooice, its patent-applied-for all-in-one AI marketing solution for SMEs. Held at the Dubai AI Campus in collaboration with DIFC...
Entrepreneurs today understand the importance of marketing to stay competitive, build their brand and attract customers. However, in a recent survey, 73% of respondents said they are not confident that their...
Zoho, a leading global technology company, has found that 21% of UK businesses view their customer experience innovation as excellent, according to its Digital Health Survey. However, around four-fifths (79%) of...
In 2023 alone, £29.6 billion was spent on digital advertising in the UK. With this amount of money going towards advertising, making sure you’ve got the right customer experience strategy is essential for all ad...
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