Google’s plan to change the way online advertising is delivered in its Chrome web browser will not happen by the end of the year as intended. This is a setback for ongoing efforts to enhance consumer privacy on the I...
Zvi Appel, Co-founder and CEO of Singapore-based neobank start-up OPAL, on working with Currencycloud to revolutionise the financial landscape for SMEs. OPAL is a Singapore-based neobank start-up established in 2019...
Genesys Copilot, Virtual Agent, Empathy Detection and Modern Agent Desktop for Genesys Cloud designed to support employees, drive productivity and improve customer experiences. Genesys has outlined new AI capabilities...
Like every industry, the hospitality industry is not immune to cyberattacks. Hotels hold large amounts of sensitive data from customers, including credit cards and home addresses, so it is vital that their...
New capabilities give organizations unmatched visibility into customer behaviours to provide personalized experiences that build loyalty. Genesys has announced the availability of native journey management...
A technology skills and innovation provider is expanding to Birmingham in the UK following a new contract win to deliver CyberFirst on behalf of the National Cyber Security Centre (NCSC), a part of GCHQ, in the West...
A Lynchpin Media Brand