Insights

How Augmented Reality enables business efficiencies and optimisation in the...

As the logistics sector strains under the pressure of increased supply chain demand and labour shortages, one solution is the adoption of digital tools. In this Q&A, Percy Stocker, EVP, AR, Americas, TeamViewer,...

AI technology – What can SMEs learn from large corporations? 

AI is becoming increasingly accessible to larger enterprises and SMEs alike. Nigel Cannings, CTO of Intelligent Voice, tells us how SMEs can harness AI to help their businesses grow and what they can learn from...

AI is the power tool of CX 

A new global research report from MIT Sloan Management Review (SMR) Connections, Delivering Experiences That Win Business and Build Loyalty: CX Champions Share Their Strategies, sponsored by SAS, has...

The optimal sales tech stack for SMEs 

Customer experience is vital for ensuring successful sales. Shabri Lakhani, CEO of SalesWorks, talks to us about optimising sales technology for SMEs, such as having a strong CRM, contact database and automating...

Are we really helping SMEs with more recovery loans?  

Despite COVID-19 restrictions subsiding in the UK, many SMEs are living off an ever-increasing debt burden. Douglas Grant, CEO at Manx Financial Group, offers insight into this and how SMEs can remove themselves from...

Expert advice for layering up your defences this World Password Day

The annual World Password Day raises awareness of the importance of having robust and resilient password hygiene practices in place. We hear from various industry experts who discuss best practices for password...

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