The ‘Great Resignation’ is a global problem and companies are struggling to retain employees. Intelligent CXO spoke to three experts about how enterprises can survive the staff and skill shortages through upskilling tal...
For businesses to scale, they must apply innovative technological solutions. PURE the Winery did just that, using Oracle Netsuite to support its vision of creating a new category in the wine industry. Stuart Foster,...
As the logistics sector strains under the pressure of increased supply chain demand and labour shortages, one solution is the adoption of digital tools. In this Q&A, Percy Stocker, EVP, AR, Americas, TeamViewer,...
AI is becoming increasingly accessible to larger enterprises and SMEs alike. Nigel Cannings, CTO of Intelligent Voice, tells us how SMEs can harness AI to help their businesses grow and what they can learn from...
A new global research report from MIT Sloan Management Review (SMR) Connections, Delivering Experiences That Win Business and Build Loyalty: CX Champions Share Their Strategies, sponsored by SAS, has revealed tha...
Customer experience is vital for ensuring successful sales. Shabri Lakhani, CEO of SalesWorks, talks to us about optimising sales technology for SMEs, such as having a strong CRM, contact database and automating p...
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