AI is becoming increasingly accessible to larger enterprises and SMEs alike. Nigel Cannings, CTO of Intelligent Voice, tells us how SMEs can harness AI to help their businesses grow and what they can learn from...
A new global research report from MIT Sloan Management Review (SMR) Connections, Delivering Experiences That Win Business and Build Loyalty: CX Champions Share Their Strategies, sponsored by SAS, has revealed tha...
Customer experience is vital for ensuring successful sales. Shabri Lakhani, CEO of SalesWorks, talks to us about optimising sales technology for SMEs, such as having a strong CRM, contact database and automating p...
Despite COVID-19 restrictions subsiding in the UK, many SMEs are living off an ever-increasing debt burden. Douglas Grant, CEO at Manx Financial Group, offers insight into this and how SMEs can remove themselves from...
The annual World Password Day raises awareness of the importance of having robust and resilient password hygiene practices in place. We hear from various industry experts who discuss best practices for password security....
OpenText has announced its 2022 BrightCloud Threat Report, which outlines key data points and trends affecting small and large businesses worldwide, as well as individuals in the new hybrid, interconnected w...
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