Insights

How new UK government fraud regulations will affect prevention strategies

New regulations regarding Authorised Push Payment (APP) fraud have come into force in the UK from the start of October. These new regulations will see a maximum compensation of £85,000 for this type of crime, and ...

Why SMEs are onboarding to the crypto revolution

Large institutions from Tesla to Blackrock have been investing in Bitcoin for years, but most SMEs still haven’t joined the revolution. That’s hardly surprising given that smaller businesses are focused on ...

Strategies for scaling up in a competitive market

The UAE continues to solidify its position as a start-up hub, with 557,000 SMEs contributing significantly to the non-oil GDP. With the government aiming to increase this number to 1 million by 2030, and AED4.3...

Not-so-open banking fails businesses that dare to dream beyond their borders

Companies of all sizes can now trade overseas as the online world has removed barriers to cross-border trade. But although the online world has charged ahead, the banking industry has failed to keep up. Martynas...

Signed, sealed, delivered – the demise of customer experience

Customer complaints are going to happen, but it is how companies handle them which will make the difference. Jonathan Sharp, CEO of Britannic, outlines how companies can handle complaints efficiently and quickly,...

The impact of multi-channel automation on modern sales

Salespeople once had a limited choice in how they got in touch with customers. But in today’s world, there are many channels in which they can touch base with customers and personalise offerings to each individual. C...

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