New capabilities give organizations unmatched visibility into customer behaviours to provide personalized experiences that build loyalty. Genesys has announced the availability of native journey management...
NatWest Group has announced a new partnership with the Federation of Small Businesses (FSB) in the UK. This official payments partnership builds on the support the NatWest Group has given to FSB over the years. In...
A new survey report by Kinetic Business, a leading provider of fibre-based broadband and voice connectivity for small businesses across an 18-state footprint, emphasised the importance of Internet speed and...
Macquarie Cloud Services, part of Macquarie Technology Group, now ranks number one in the 30-99 employee category in the annual Best Workplaces in Technology in Australia list. The list is developed by global...
Embratel has launched Easy Service – a solution that customizes a cloud call center for small and medium-sized enterprises (SMEs) according to business needs. The concept is based on Amazon Connect, an omnichannel c...
The importance of data doesn’t just apply to large companies and is equally beneficial to SMEs. Despite their size, SMEs produce a significant amount of data. Uwe Kemmer, Director of EMEAI Field Engineering at Western D...
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