Research

Businesses absorb NI increase as costs return to pre-hike levels, data shows 

British businesses are absorbing the impact of the government’s NI increase, with employer contributions briefly rising in April before returning to pre-hike levels in May.   This is according to PayFit’s ana...

AI driving productivity gap in UK small businesses as leaders cite it as top...

A new report from global HR, payroll and employment platform, Employment Hero, reveals AI implementation is now the top challenge for small business leaders, with four in five putting it ahead of economic pressures...

Holiday hoarding on the rise as only a third of employees use full annual...

New research reveals that only a third (35%) of UK workers used their entire holiday allowance last year, with nearly one in five (17%) leaving more than five days unused. This reflects a growing pattern being referred to...

Entrepreneurs gifted 18 hours of free advice a month by family and friends,...

Small-and medium-sized business (SMB) owners are turning to family and friends for an average of 18 hours of free advice a month – the equivalent of over two working days, according to new research from Worldpay. T...

How traditional banks in Australia and New Zealand can regain lost ground in...

When it comes to banking, SMEs’ needs are different to those of larger companies. Traditional banks do not always cater to these differences, which means SMEs look elsewhere. Jeremy Thomas, Regional Director at B...

Poor customer experience costing millions for over half of UK businesses amid...

Over half (53%) of UK businesses report losing millions in revenue due to poor customer experience, with a further 56% agreeing inadequate loyalty programmes have already cost them customers, according to new research...

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