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Innovation in the payments sector 

We hear from Lee Atkinson, Chief Operating Officer at Modern World Business Solutions on the current innovation landscape within the payments sector.  The payments sector has been transformed in recent years, with the continuous advancement of technology and new and improved solutions and...


Is this the end of customer loyalty?

Over half (56%) of Brits have switched from a favourite brand they were loyal to due to increased inflation and the cost of living crisis, while one in five shoppers (19%) agree that they can ‘no longer afford to be loyal’. That’s...


Over half of online merchants report checkout issues during peak shopping times

The majority of online SMBs (small to medium size businesses) rely on seasonal business to keep them afloat,but around half (52%) say they have experienced checkout issues during these vital surge shopping periods, up from 43% in 2021. That’s according to new research with over 1,100...


Square and Clearpay to support new British designers to launch e-commerce channels

Square and Clearpay has launched a programme for the British Fashion Council’s (BFC) young designers to help them establish their online storefronts. The programme empowers the best of Britain’s emerging designer talent to fast forward their business growth and generate more revenue...


Ukheshe and Gratifii partnership marries payments and rewards solutions for powerful embedded finance 

Fintech enablement partner, Ukheshe, continues to execute on its on-going partnership agreement with enterprise loyalty and rewards company, Gratifii. The agreement gives both organisations and their clients access to industry-leading payments solutions as well as a loyalty rewards platform,...


Self-serve drives seven in 10 shoppers’ improved satisfaction with retail associates

Zebra Technologies Corporation, an innovator at the front line of business with solutions and partners that deliver a performance edge, released the findings of its 15th Annual Global Shopper Study which confirms shoppers are returning to shop in stores in similar numbers seen prior to the...


Retail recalibration key to success in hybrid customer era 

At its 2022 European Exchange customer conference, Manhattan Associates announced the findings of its latest international research, highlighting the need for retailers to keep up with the pace of evolving consumer expectations. It also revealed a retail landscape where the lines between physical...


Five things SMEs can do now to prepare for Black Friday

Joshua Shimkin, Head of SME Growth and Marketing at Peach Payments, suggests five things SMEs can do immediately to get ready for the biggest (and longest) shopping season of the retail year. Whether you believe Black Friday and Cyber Monday are expected to grow or shrink, it’s not a...


Centralising systems to scale 

For businesses to scale, they must apply innovative technological solutions. PURE the Winery did just that, using Oracle Netsuite to support its vision of creating a new category in the wine industry. Stuart Foster, Financial Controller & Investor, PURE The Winery, provides insight into this...


The power of sleep: Sealy of Australia transforms customer experience with G Squared 

With so many mattress options on the market, choosing the right one requires careful consideration, Sealy of Australia worked intimately with web development agency, G-Squared, to understand users’ personas, and designed their site to suit consumer needs accordingly.   The...


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