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KoinWorks increases CSAT scores by 60% with Freshdesk

An Indonesian FinTech start-up has leveraged the Freshworks platform to drive automation and analytics for an omnichannel customer experience. From a peer-to-peer financial lending start-up in 2016, KoinWorks has grown to become the first credit-led Micro, Small and Medium Enterprises (MSMEs)...


Barings Law doubles monthly case load by choosing Zoho One

The adoption of Zoho One has significantly enhanced the freedom and autonomy of staff at Barings Law by centralising access to all necessary tools on a single platform. At the English law firm, half a million clients are now managed on a single platform, dramatically boosting efficiency, enabling...


XTransfer delivers faster, more efficient cross-border payment collection for SMEs

XTransfer is a FinTech company that offers one-stop, cross-border financial and risk management services to SMEs. To reduce the barriers and costs of global expansion for SMEs, XTransfer expanded local collection services across markets ranging from Canada, Europe and the United States. It...


VIDEO: IT specialist partners with conservation charity to detect illegal cardamom cultivation

To address the challenge of forest degradation in Mu Cang Chai forest in Vietnam, Aiforgood Asia partnered with Crayon for its expertise in data and AI to develop a Proof-of-Concept computer vision-based solution that utilised remote sensing and Machine Learning to detect illegal cardamom...


Selling on Amazon opened up our customer base and increased sales

Selling on Amazon has proven to be a game-changer for many businesses, opening up new customer bases and significantly increasing sales. Small- and medium-sized enterprises (SMEs) from all around the globe have embraced the ability to set up their own storefronts on Amazon to showcase their...


Offploy uses Conga suite to slash paperwork and increase social impact

Offploy is a United Kingdom-based social enterprise that helps employers recruit ex-offenders through specialised HR consultancy, training and policy development services. Due in large part to increasingly progressive criminal justice systems and a more inclusive society that believes in second...


Providing hotel-style service with added home comforts

bnbme Holiday Homes specialises in luxury. Owners of luxury homes in Dubai trust the company to rent out their spaces to travellers on a short-term basis and create a wow experience for every guest. Vinayak Mahtani, CEO of bnbme Holiday Homes, has successfully led the company to new heights by...


Unearthing 120% revenue growth with Epicor

Miller UK is a leading supplier of buckets and couplers for earthmoving manufacturers. It enables its customers to easily change their machinery accessories to maximise production hours and increase yields. Like most companies, it has seen a number of challenges during the last few years. It...


Delivering clear timetables for schools while saving time and money

The ONTO Group is an education technology company supporting schools in their use of data. Among other services, it provides data management tools, including those used in exam and assessment processes and for the delivery and distribution of documents, such as timetables. Based in Manchester,...


Building a global workforce to help save the planet

Earthly is on a mission to fix the climate and biodiversity crises facing our planet. This environmentally driven company advises businesses on how to be more sustainable, invest in nature, reduce their climate impact and mitigate their carbon emissions. Oliver Bolton, CEO and Co-founder of...


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