Customer Experience

Mastercard aids merchants by giving consumers more payment choices 

Mastercard has expanded Mastercard Instalments, its unique and innovative  Buy Now, Pay Later (BNPL) programme that delivers greater choice at checkout, both in-store and online, in the United Arab Emirates (UAE) and Sau...

Sendlane creates comprehensive marketing automation suite 

Sendlane, a customer experience-focused marketing automation solution for e-commerce brands, has upgraded its suite of SMS/MMS campaign management tools. The new suite is tightly integrated with Sendlane’s platform a...

SMEs say a closer relationship with customers would boost their revenue by a...

Small and medium-sized businesses (SMEs) are struggling to build and maintain relationships with their customers, new research has revealed.      In the survey, 43% agreed that acquiring new customers is their number ...

90% of Brits will leave a brand they trusted after only two or three poor...

Emplifi, a leading unified customer experience platform, has released, 11 key things consumers expect from their brand experiences today, a new report which reveals that the majority (90%) of UK consumers will leave a...

Duolingo’s Director for Europe on marketing in the modern age

All organisations need a strong social media and marketing strategy to compete in the modern age. Colin Watkins, Country Manager for France and the UK, and Director of Marketing for Europe at Duolingo, speaks to us about...

Sensei partners with Hewlett Packard Enterprise to enhance autonomous retail...

Sensei, a leading European provider of autonomous stores, has partnered with Edge-to-cloud company, Hewlett Packard Enterprise (HPE), as its original equipment manufacturer. Sensei technology is digitalising...

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