Tshidi Machaba, Sales Director at inq. explains how companies can improve their customer experience. A good customer experience (CX) has a delicate balance between relevance and respect, data precision and human...
Distil, a business intelligence start-up in Exeter in the UK, worked with Mancave, which makes natural personal care products, to help it overcome the challenge of customer data in a multichannel e-commerce and retail p...
Alibaba.com, a leading platform for global business-to-business (B2B) e-commerce and part of Alibaba International Digital Commerce Group, has announced the official launch of Alibaba Guaranteed to help simplify...
Mastering effective marketing strategies is paramount for small businesses striving to thrive. However, many small businesses find themselves struggling with their marketing efforts, often making common mistakes that...
Following recent unprecedented delivery and parcel disruptions affecting consumers up and down the country, Shipup, post-purchase experts, has found that the average order delivery is 4.5 days – or 107 hours, with...
B2B buyers prefer sales outreach via telephone over any other method of communication as they struggle with ‘inbox overload’. However, the majority of buyers say they’re most influenced to make a purchase if the seller demon...
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