Retail

Is this the end of customer loyalty?

Over half (56%) of Brits have switched from a favourite brand they were loyal to due to increased inflation and the cost of living crisis, while one in five shoppers (19%) agree...

Over half of online merchants report checkout issues during peak shopping...

The majority of online SMBs (small to medium size businesses) rely on seasonal business to keep them afloat,but around half (52%) say they have experienced checkout issues during these vital surge shopping periods, up...

Square and Clearpay to support new British designers to launch e-commerce...

Square and Clearpay has launched a programme for the British Fashion Council’s (BFC) young designers to help them establish their online storefronts. The programme empowers the best of Britain’s emerging designer tal...

Ukheshe and Gratifii partnership marries payments and rewards solutions for...

Fintech enablement partner, Ukheshe, continues to execute on its on-going partnership agreement with enterprise loyalty and rewards company, Gratifii. The agreement gives both organisations and their clients access to...

Self-serve drives seven in 10 shoppers’ improved satisfaction with retail a...

Zebra Technologies Corporation, an innovator at the front line of business with solutions and partners that deliver a performance edge, released the findings of its 15th Annual Global Shopper Study which confirms...

Retail recalibration key to success in hybrid customer era 

At its 2022 European Exchange customer conference, Manhattan Associates announced the findings of its latest international research, highlighting the need for retailers to keep up with the pace of evolving consumer...

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