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Sendlane releases findings on the health of SME e-commerce community

Sendlane, the SMB e-commerce-focused marketing automation company, has announced the results of its 2021 eCommerce Health survey. A key takeaway is that 2021 was a record year for many SMB e-commerce companies, but some were concerned about the economy and the ability of consumers hard-hit by the...


Organisations can reduce emissions with innovative solutions

EarlyBirds, a company that operates a business to business (B2B) open ecosystem that provides a way for innovators (start-ups, scale-ups and mature), early adopters and subject matter experts (SMEs) to come together and participate in speeding up technology advancement, points out...


TissueTech streamlines order management process after building custom app with Skuid

TissueTech, a leader in innovative biotechnology, has streamlined its order management process and enabled a more user-friendly experience after creating an internal sales ops app. TissueTech is a leader in innovative technologies using products derived from human amniotic and umbilical cord...


ServiceNow and Qualtrics help companies personalise and scale service experiences

ServiceNow and Qualtrics have announced the availability of new joint capabilities that enable companies to deliver personalised service experiences. Combining ServiceNow’s digital workflows with Qualtrics’ experience management technology, organisations can harness and act on...


Why a happy workforce is at the centre of a successful business

While small businesses owners clearly recognise the value of HR, it can also be a department which is complex and difficult to manage. Alan Price, CEO of BrightHR, tells Intelligent SME.tech about how BrightHR set out to change that, discusses his own career journey and highlights how...


How intelligent automation can free marketing teams from tedious tasks

Daniel Pullen, Chief Automation Officer, CiGen, told us how automation affects modern marketing. Marketing teams leverage a wide range of technologies to deliver campaigns, products and services and understand their customer. Despite hopes of seamless integrations and smooth data flows,...


Meta’s #LoveLocal campaign amplifies voices of SMBs in MENA region

Meta has teamed up with regional creative agency, TBWA\RAAD, for the second year, to launch #LoveLocal consumer campaign on Facebook and Instagram during the holiday season. Aiming to amplify the voice of local small and medium-sized businesses (SMBs) in the MENA region and inspire people to...


Which technologies should SMEs be prioritising as they plan their strategies for the coming year?

Gartner has announced the top strategic technology trends that organisations need to explore in 2022. Analysts presented their findings during Gartner IT Symposium/Xpo Americas. “With CEOs and boards striving to find growth through direct digital connections with customers,...


iOS15 and the death of third-party cookies: the new rules of privacy and what it means for customer experience

With the release of Apple’s new update, iOS15, marketer and consumer experience will change. Christopher Baldwin, VP Marketing at Insider, tells Intelligent SME.tech about what iOS15 means for users and vendors alike.   With the launch of Apple’s new operating...


WebEngage expands into Middle East and Africa Region

WebEngage, a full stack retention operating system, has announced its expansion into the Middle East and Africa after successful operations across Asia to address the increasing demand the company has witnessed in the region. The MarTech company has set up a dedicated local team...


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