Creating engaging social content can turn a company’s prospects around. If a business has a strong social media presence, it can use this platform to increase brand awareness or increase sales. But what is the...
Wildhive Callow Hall is providing the ultimate customer experience courtesy of its partnership with onejourney. The ‘back to nature’ luxury hotel wanted to excite its guests’ with a digital-first,...
Keeping your customers happy is the top priority for SMEs. And one way to do this is by using customer relationship management software. Before using this important technology, SMEs need to have a clear understanding...
Some 70% of consumers prefer to shop with independent retailers rather than big online marketplaces.But despite this preference, they will not compromise on the speed or quality of the delivery experience. nShift, a...
Nexcess, a premium hosting provider optimised for WordPress, WooCommerce and Magento, has released a study on AI’s efficacy and people’s ability to detect it in content and visuals. The study found that on...
Less than half (40%) of consumers find that small businesses offer a more personalised customer service experience than larger corporates, according to FM Outsource’s new report, Small Business Customer Service...
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