Small businesses are embracing digitalisation and catering to their customer needs through a variety of online channels. With new technologies emerging, such as AI, there is no time like the present to help your small...
When customers interact with a business, they don’t think about channels and how and where that interaction is happening – they just want a good, personalised experience. Which is why a channel-less approach to cus...
Leading Philippine digital solutions platform, Globe, has announced a strategic partnership with GMS, an AI-driven communications solutions partner, to build the future of customer experience for enterprises in the...
JD Worldwide, a one-stop import and export shopping platform under JD.com, has launched its first self-operated direct procurement warehouse for fashion goods in Paris, France. This initiative is a key component...
Projects have always been a popular way to organise software development and funding. However, this approach can be restrictive for organisations of all sizes, including small and medium sized enterprises (SMEs), and...
Sellatronic, a UK-based retailer, specialises in video games and software and, in particular, retro games. With its distinctive offering, Sellatronic had an opportunity to become a leading brand within a select...
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