Salesforce, a global leader in CRM, released the State of the Connected Customer report, sharing insights from 14,300 consumers and business buyers across 25 countries – including 650 from UAE. The report...
Designed to celebrate great customer service and raise awareness of the vital role it plays in successful business practice, National Customer Service Week is an event that impacts every organisation. Claire Rowland,...
Big brands have become interwoven in the fabric of our society. But it’s not only large enterprises which can make an impact. Smaller brands can often take a more riskier approach, with the ability to be more agile a...
ShipStation, a leading cloud-based e-commerce shipping solution, has announced a partnership with PULPO, a leading provider of cloud-based warehouse management systems (WMS), to power merchants with the warehouse and...
New research conducted by money saving app and retailer marketing platform, ZIPZERO, has revealed that a significant majority of the UK populace is concerned about the integrity of their privacy and personal data. It...
New research from HubSpot’s Behind the scenes: A Marketing, Sale and Customer Success pulse check survey indicates a disconnection between business decision-makers and those tasked with delivering customer success in a...
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