Research

Cost of living crisis and employee burnout causes worker flight risk for...

Employment Hero has found that British small businesses are facing a rocky road ahead as only 40% of employees feel fairly paid for their work and over half of the workforce have a work-life balance that is average or poo...

American office workers are demanding more flexible working conditions 

New research has revealed that almost half (49%) of American office workers aged between 25-34 – commonly referred to as Generation Y – are ready to walk away from their job and look for new opportunities if fle...

92% of HR leaders will increase use of Artificial Intelligence as solution...

Eightfold AI, a leader in AI-powered talent intelligence, has announced the findings from  Eightfold’s 2022 Talent Survey, The Future of Work: Intelligent by Design. The report details a plan to deploy Art...

Customer experience innovation to grow in the next decade 

Customer contact centre operations are set to undergo transformation to improve customer experience (CX) delivery, finds new research from  Frost & Sullivan. Commissioned by  Webhelp, the study of over 1,000 senio...

Tackling the skill shortage 

The ‘Great Resignation’ is a global problem and companies are struggling to retain employees. Intelligent CXO spoke to three experts about how enterprises can survive the staff and skill shortages through upskilling tal...

Technology is the key to small business growth 

Singaporean small businesses that leverage technology are more likely to experience business growth, according to global professional accounting body, CPA Australia.  Around one-third (36.4%)...

Browse our latest issue

Intelligent SME.tech

View Magazine Archive