Research

Small businesses stockpile £75,000 in surplus cash but half of firms are ...

Small businesses in the UK have an average of £75,000 in spare cash but nearly half of firms (49%) store this money in business current accounts usually paying zero interest, research from Recognise Bank...

Businesses warned to be vigilant when paying bills or switching...

Businesses are being urged to stay vigilant when paying their bills or changing supplier, as new data from Barclays reveals that in the last three months, fraudsters stole the most money from SMEs through invoice...

AI is the power tool of CX 

A new global research report from MIT Sloan Management Review (SMR) Connections, Delivering Experiences That Win Business and Build Loyalty: CX Champions Share Their Strategies, sponsored by SAS, has...

BT accelerates security for UK small firms  

BT estimates thousands of the UK’s smallest firms could be leaving themselves open to cyberattack because they have little or no business-grade cybersecurity measures in place, according to new research it has...

The optimal sales tech stack for SMEs 

Customer experience is vital for ensuring successful sales. Shabri Lakhani, CEO of SalesWorks, talks to us about optimising sales technology for SMEs, such as having a strong CRM, contact database and automating...

Big bank de-risking threatening to undermine financial inclusion 

According to new research commissioned by Payments Bank, Banking Circle, big bank de-risking is significantly hampering the efforts of many Financial Institutions to deliver services that empower financial...

Browse our latest issue

Intelligent SME.tech

View Magazine Archive