Customer contact centre operations are set to undergo transformation to improve customer experience (CX) delivery, finds new research from Frost & Sullivan. Commissioned by Webhelp, the study...
The ‘Great Resignation’ is a global problem and companies are struggling to retain employees. Intelligent CXO spoke to three experts about how enterprises can survive the staff and skill shortages through...
Singaporean small businesses that leverage technology are more likely to experience business growth, according to global professional accounting body, CPA Australia. Around one-third (36.4%)...
PayPal, a global leader in digital payments has launched the findings of its UAE SMB and Freelancer Digital Readiness Survey, in partnership with British market research and data analytics firm, YouGov. The research...
Datto, a leading global provider of security and cloud-based software solutions purpose-built for Managed Service Providers (MSPs), has launched two continuity solutions, including its next-generation SIRIS...
UKG, a leading provider of HR, payroll and workforce management solutions for all people, has announced the results of a new study, with HR.com and the HR Research Institute, that may help explain why smaller...
Signup to the Intelligent SME.tech newsletter and never miss out on the latest news
A Lynchpin Media Brand