Customer Experience

Two-thirds of businesses expected to benefit from marketing budget boost

More than two-thirds of businesses will increase their marketing budget this year, with half of those expecting search engine optimisation (SEO) to be their main revenue driver in 2023, according to a new report....

How a 1930s pecan candy company is turning heads on TikTok

Stuckey’s is a candy maker known for its pecan log rolls and kitschy souvenirs, which it sells at its convenience stores along highways in the United States. At the height of its success, the Stuckey family sold...

Nearly half of UK businesses are embarrassed by their website

Storyblok, a content management system (CMS) category leader that empowers both developers and content teams to create better content experiences across all digital channels, has announced research which reveals UK...

How can small businesses effectively cope with customer enquiries?

To cope with the challenging economic environment, small and medium enterprises need to strengthen their customer relations and services to help them stand out from the crowd. Martin Brown, CCO at FM Outsource,...

Meeting growing consumer demands without compromising on security     

Competition in the online retail sector is fierce; companies need to provide a seamless experience to keep customers interested and coming back. One important aspect of this is providing essential cybersecurity and...

New data reveals the exact time to send a new business email for the best...

Data from more than 15,000 email campaigns has offered key insights to SMEs looking to grow their businesses, including the best time to send that email with a new business approach. Sopro, an award-winning email...

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