Customer Experience

Nearly half of UK businesses are embarrassed by their website

Storyblok, a content management system (CMS) category leader that empowers both developers and content teams to create better content experiences across all digital channels, has announced research which reveals UK...

How can small businesses effectively cope with customer enquiries?

To cope with the challenging economic environment, small and medium enterprises need to strengthen their customer relations and services to help them stand out from the crowd. Martin Brown, CCO at FM Outsource,...

Meeting growing consumer demands without compromising on security     

Competition in the online retail sector is fierce; companies need to provide a seamless experience to keep customers interested and coming back. One important aspect of this is providing essential cybersecurity and...

New data reveals the exact time to send a new business email for the best...

Data from more than 15,000 email campaigns has offered key insights to SMEs looking to grow their businesses, including the best time to send that email with a new business approach. Sopro, an award-winning email...

South African start-up revolutionises moving industry with AI-powered ChatGPT...

Wise Move, an online moving platform in South Africa, is revolutionising the South African moving industry by becoming the first online platform to harness the power of OpenAI’s ChatGPT through Artificial...

Ten tips for amazing business networking from FSB

Business networking is an effective business tool for small businesses, providing a platform to meet like-minded individuals and build connections for growth and development, both professionally and personally. With...

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