Customer Experience

GoDaddy helps entrepreneurs thrive with new AI-powered digital marketing...

Entrepreneurs today understand the importance of marketing to stay competitive, build their brand and attract customers. However, in a recent survey, 73% of respondents said they are not confident that their...

Less than a quarter of UK businesses view their customer experience...

Zoho, a leading global technology company, has found that 21% of UK businesses view their customer experience innovation as excellent, according to its Digital Health Survey. However, around four-fifths (79%) of...

How to build a customer experience strategy to boost your marketing campaign

In 2023 alone, £29.6 billion was spent on digital advertising in the UK. With this amount of money going towards advertising, making sure you’ve got the right customer experience strategy is essential for all ad...

How Club Soda drives growth and revenue with Intuit Mailchimp

Club Soda connects with the sober‑curious by providing resources and alcohol alternatives using customer journeys, integrations, groups and more, thanks to Intuit Mailchimp, a marketing automation and email marketing p...

Taking your customer experience to new heights

Tshidi Machaba, Sales Director at inq. explains how companies can improve their customer experience. A good customer experience (CX) has a delicate balance between relevance and respect, data precision and human...

Distil helps Mancave make personal care more personal

Distil, a business intelligence start-up in Exeter in the UK, worked with Mancave, which makes natural personal care products, to help it overcome the challenge of customer data in a multichannel e-commerce and retail p...

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